Smith & McLaurin

In 1999, we took the first step towards being a sustainable organisation when we realised that our core values of Service, Trust and Innovation could not and should not be achieved without simultaneously minimising the environmental impact of our manufacturing processes. 

In the day to day functioning of our business we are guided by a set of company principles which allow us to deliver the best possible service to our loyal customer base. These principles ensure that:

• We continuously improve our business for the benefit of our customers.
• What we say, we do.
• We are always attentive, flexible and helpful.
• We never take our customers for granted.
• We always react quickly to customer enquiries.
• We look after and develop our people as key to our ongoing success.
• We treat each other with respect and trust.
• We create a positive culture where people are happy to contribute and share in our success.

However, while all of the above have kept us a step ahead of the competition, we  realise that the fundamental reason for our success is the focussed Service that our customers, end users and market specifiers receive; the Trust they place in us as a partner-supplier and in the quality of our products; and finally our own hard earned reputation for Innovation in the self-adhesive labelling, ticket and tag industry that has kept us moving forwards on this journey towards being a global supplier of both commodity and specialist materials.